Refund policy

At Selected Auto Parts, customer satisfaction is important to us. Please carefully inspect your order immediately upon delivery and contact us right away if you notice any issues so that we can resolve them promptly.

30-Day Return Policy

We offer a 30-day return policy. This means you have 30 days from the date you receive your order to request a return.

Return Eligibility

To qualify for a return and refund, the item must:

Be unused, uninstalled, and in its original condition.
Be returned in its original packaging, including all accessories, hardware, manuals, and documentation.
Show no signs of use, wear, installation, modification, or damage caused after delivery.
Be accompanied by proof of purchase (order confirmation or receipt).

Products that have been installed, used, modified, damaged by improper handling, or returned without original packaging may not be eligible for a refund.

Inspect Your Order Upon Delivery

Please inspect your order immediately upon receiving it.

If your item arrives:

Damaged
Defective
Missing parts
Incorrectly shipped

Contact us as soon as possible at selectedautoparts1@gmail.com with your order number and photos of the issue. Prompt notification helps us investigate and resolve the matter quickly.

How to Start a Return

To initiate a return, please contact us at:

Email: selectedautoparts1@gmail.com

Please include:

Your order number
The reason for the return
Photos of the item (if applicable)

Once your return request is reviewed and approved, we will provide instructions on how and where to return the item.

Important: Returns sent without prior authorization will not be accepted.

Non-Returnable Items

The following items are not eligible for return or refund:

Used or installed products
Products that are damaged after delivery due to misuse or improper installation
Special-order or custom-made items
Clearance, closeout, or final-sale items
Gift cards

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

Exchanges

We currently do not offer direct exchanges.

If you need a different item, please submit a return request for the original item (if eligible). Once the return is approved, you may place a new order for the desired product.

Refunds

After we receive and inspect your returned item, we will notify you regarding the approval or denial of your refund.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at selectedautoparts1@gmail.com.